Where to Inject AI

The biggest mistake companies make is trying to automate the core 10% of their creative genius. The sweet spot for automation lies in the 90% of structural logistics wrapped around that genius.

Automate data entry. Automate reporting. Automate triage. Automate routing. If you automate the friction, the creative output from your human operators will naturally multiply. AI shouldn't replace your best people; it should eliminate everything they hate doing.